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ZYCUS SUPPLIER NETWORK (ZSN) PRIVACY STATEMENT




Zycus takes your privacy seriously as protecting the individual's privacy on the Internet is crucial to the future of Internet-based business. As electronic commerce over the Internet increases and the volume of data transmission over networks steadily rises maintaining the trust of users necessitates vigilant and responsible privacy protections. We have created this Privacy Statement to demonstrate our firm commitment to the individual’s right to data protection and privacy in the context of the Zycus Supplier Network Supplier Service. It outlines how we handle information that can be used to directly or indirectly identify an individual (“Personal Data”).

Overview

Please read the following to learn more about how we collect, use and safeguard the information provided by you via this site. This policy does not apply to the practices of other entities or websites that Zycus does not own or control or to people and entities that Zycus does not employ or manage. Personal Data submitted by designated supports contacts in their use of Zycus customer support systems is also subject to the terms of use and privacy terms presented to users of such services; and Zycus Infotech Private Limited is the controller as to Personal Data obtained by Zycus as to personal data obtained by Zycus on ZSN portal.

Controller contact Email: itis@zycus.com; tech-support@zycus.com

Acceptance of Policy Statement

This Privacy Policy Statement is incorporated into and subject to the terms of ZSN Terms of Use. If users do not agree to the terms of this Privacy Policy Statement please do not provide Zycus with any information.
From time to time Zycus will need to make changes to this policy statement. Some of the changes will be in response to changes in applicable laws and regulations. Changes may also be required if Zycus adds new features and new services to a Solution. If we seek to make a material change to this statement, Zycus will send a notice to the administrative contacts on file with Zycus for each Buyer and Supplier.


What Personal Data We Take?


This Privacy Statement applies to Personal Data that suppliers provides to the buyer when using the Solution (including email notifications sent to and from the Solution) or that buyers provide to the Zycus service personnel for importation into the Solution, such as a list of Sellers to invite to use the Solution.
We may Store transaction documents that may include some Personal Data of signatories or business contacts. Thus the general scope of Personal Data being processed is a person’s, name, business email address, and business phone number. Buyers may also allow users I.e. suppliers to submit home address information for receiving items purchased through the Solution and some of the Solutions enable Buyers to create custom fields to collect Personal Data.


Use of Personal Data by ZSN


ZSN requires Suppliers to register in order to receive information and or interact with the Buyers on other Zycus product platforms. ZSN uses forms to generate e-mails, which are then used to submit registration information, inquiries and other business processes.

Upon registration the Suppliers become valid members of Zycus Supplier network. On ZSN, each Supplier is assigned one login IDs and password that will enable such Suppliers to access the Supplier Network.

Zycus will use Personal Data for the following limited purposes in relation to the Solution, to:

  1. facilitate operation of the Solution and its related services;
  2. enhance use of the Solution and its related web pages;
  3. perform internal tracking and Solution improvement;
  4. enable the Buyer/Zyucs to contact you;
  5. Process requested transactions through the Solution including document creation and transmission of messages; and
  6. Analyze the volume and history of a company's Solution usage.



Protecting Zycus’ Legitimate Interest

Following are the instances of legitimate interest of Zycus to process or use your Personal Data. If you do not agree with this approach, you may object against Zycus’ processing or use of your Personal Data as set out below:

  1. Contacting you for billing purposes if you are the administrative contact for a Seller account on the Zycus Supplier Network
  2. Sending system and administrative notices to administrative contacts
  3. Investigating security incidents, disruptions of service or legal disputes


Data integrity And Disclosure to Third Parties


Zycus does not provide your Personal Data to third parties, except as described in our contracts with our customers, unless

  1. you (or your account administrator) request or authorize it;
  2. such disclosure is necessary to process transactions for providing the applicable services;
  3. Zycus is required to do so by law or regulation, or in response to a request from a law enforcement or governmental agency or authority or to establish or exercise our legal rights or defend against legal claims;
  4. the third party is acting as our agent or sub-contractor in performing services or legal compliance activities;
  5. We do not share, sell or rent users’ personally identifiable information to third parties. The information received from supplier is buyer specific. Zycus will not share or distribute any user information with third parties except as provided under this policy statement.


Will the Personal Data be transferred Outside EU region?


Zycus has affiliates and third-party service providers within as well as outside of the European Economic Area (the “EEA”). Zycus operates the Solution using data centers located mainly in the United States. However, Personal Data may be transferred to and from the United States, other operation locations and Zycus’ authorized service providers, if any. These terms shall apply to Zycus’ provision of services in all data centers.

EEA Considerations - Since Zycus is a Global Company Zycus may while processing the Personal Data transfer the Personal Data to (or access the Personal Data from) countries outside of the EEA including to such countries in which are not recognised to have adequate data protection as per the provisions of GDPR. In such cases, the transfer occurs in accordance with the regulations of GDPR and by executing Standard Contractual Clauses (as per to EU Commission Decision 87/2010/EC) provided under the Data Protection Addendum in the processing agreement.


How long the Personal Data will be stored?


Where your Personal Data is used and processed as permitted by law or under your consent, it will be stored only for as long as is required to fulfil the purposes set out under this policy statement or until you object to Zycus’ use of your Personal Data or until you withdraw your consent. However, if required under any law or regulations if Zycus is required to retain data for longer period then Zycus shall retain the Personal Data for such longer period.


Data Subjects’ Rights-


Individuals may choose not to provide on ZSN with any personally identifiable information or business information. However, choosing not to provide certain requested information may prevent supplier from accessing and taking advantage of certain services offered by the buyer.

Individuals have the right to access, modify and delete Personal Data about them although this may require approvals by the the employer i.e the supplier/buyer. If you object to providing personal data to ZSN, please contact your own employer i.e. supplier, buyer or Partner for alternatives. If you are a sole-proprietor or individual contractor and object to the types of Personal Data being requested from a Buyer, please contact the Buyer directly for other options.

Request to deletion of your Personal Data will require approval by your employer i.e. the supplier and such execution of such request may also require the Buyer’s assistance with which your employer is registered as a Supplier. Registration details saved as a draft in the ZSN portal can be deleted by you. For updating/amending any additional profile content information, supplier needs to communicate directly with the buyer who can facilitate such request of updating/amending your personal information.


Tracking Technologies including Cookies


Zycus gathers certain information automatically and stores it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp. ZSN utilize cookies or similar technology. Personal Data you submit while using the Solution is not stored in cookies except where necessary to perform web site security, service functionality and usage analytics. Zycus does not place any third-party advertising tracking cookies on your computer during your use of the Solutions.


Links to other websites


Zycus and/or buyer may provide reference or links to third party websites. Zycus shall not be responsible for any consequences arising out of users’ visits to the third party websites, and it is users’ duty to review the privacy policies posted on such third party websites before accessing such websites. Please be aware that Zycus neither own or control nor is responsible for the privacy policies or information practices of third parties or their websites. Buyer may select suppliers for participation in any specific events. Upon selection Buyer may provide suppliers with any additional terms and conditions for participating in any specific events. Suppliers agree to abide by those additional online event terms and conditions for valid participation in those events which would be invited by the Buyer.


Data Protection


Zycus is ISO 20007A certifies and has adopted reasonable industry standard practices to ensure that there are adequate safeguards and techniques to protect the data of the user against any unauthorized or unlawful disclosure.

Zycus employs physical, electronic and procedural safeguards to protect the information we receive from users from unauthorized disclosure. Zycus limits accesses to personal information about user to employees of Zycus who we believe reasonably need to come into contact with that information to provide services to users or in order to do their jobs. In addition, if user suspect unauthorized access to its information, it is user’s responsibility to contact Zycus immediately. Zycus will never ask user to divulge its password in written or electronic communications. Zycus uses industry standards (such as Standards for Attest Engagements No. 16 (SSAE 16 - which include principles of Availability, Confidentiality, Processing Integrity, and Security) and related Service Organization Control ("SOC") standards.



Contact

 

To the best of Zycus’ knowledge, all material published by Zycus on ZSN is done with the full agreement of the copyright owners (be that Zycus or another party). If you come across a situation where you suspect that this may not be the case, in accordance with the Digital Millennium Copyright Act (DMCA), we ask that you contact:

DETAILS FOR CONTACTING ZYCUS

Phone: +91 22 66407676


Email:  tech-support@zycus.com


If you have concerns about your rights under the Data protection laws are being violated or if you have any other concern or queries regarding the data security of Zycus Supplier Network then please write to us on:

Email:  dataprotection@zycus.com